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TheTurboForums  |  Tech FAQ, Tech Archives, BUILDS, and Company and Part Feedback Section  |  Turbo Kit Feedback, Shop and Product Reviews  |  Topic: Props to Hellions Customer service. « previous next »
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exhausted
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Props to Hellions Customer service.
« on: January 23, 2010, 07:12:02 AM »

Just wanted to give props to Hellion for their great customer service. My oil return pump seized up on my TT kit last Friday night. I called them on Monday and told them about it, they gave me some suggestions on what may have caused it, said mine was only the 2nd one that ever failed, and said as soon as I gave them a tracking number for me sending my old one back, they would get the new one out. I sent them the info on Monday, and I received the new pump yesterday.

It's nice to have someone stand behind their product, and not make excuses, or just ignore you.

I know most people already know they are like this, I just wanted to re-iterate the fact.
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gt turbo kid
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Re: Props to Hellions Customer service.
« Reply #1 on: February 07, 2010, 07:48:53 PM »

yea them guys over there are very good people and stand by there name and work 100%
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